The Mental Health Crisis Response Institute Training on how to
prevent, manage or de-escalate a mental health crisis is

98% of the people who have (CIT) training or the De-escalation training report that it is "excellent" or "very good".

Many attendees say it is the
"best training I have ever had" and "everyone in my organization needs this training"

Student working with an actor portraying a crisis situation.

What makes this training different from other Crisis Intervention trainings?
  • We train the responder
    1. how to be safe in crisis situations,
    2. how to work with the person in crisis to keep them safe  
    3. how to keep community members safe in crisis situations. 
  • We do not assume every mental health crisis is caused by a mental illness. Anyone can have a mental health crisis!
  • We discuss the many biological, psychological and environmental causes of mental health problems.
  • We train first responders how to prevent, manage and de-escalate a mental health crisis.
  • We teach the signs and symptoms of a mental health crisis (not the signs and symptoms of mental illness-we don't expect responders to diagnose).
  • We train students to recognize and overcome barriers to de-escalation they might encounter in different cultural communities.
  • Our scenarios are very realistic because they are stories of actual incidents and we use professional actors to portray the person in crisis.
  • We have people who survived severe mental health crises speak each day of the training about what it is like to experience a crisis to further students' understanding of crisis situations.
  • Students learn what a mental health crisis looks like but also what a person is able to feel, see, think, smell, hear, understand and communicate during a crisis situation.

First Responders (Law Enforcement, Correctional Officers, EMT's, Judicial Staff, Healthcare, Social Services, Educators, Etc.)
collaborate with Mental Health Professionals,
Advocates and People who have experienced severe mental health crises
to develop a course that is realistic, accurate and effective!