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Training, Services, and Resources

Mental health crisis is a health care crisis. Like other healthcare crises, responders need special skills to respond to the crisis. We use the Substance Abuse and Mental Health Services Administration (SAMHSA) best practices for crisis intervention for our trainings.

Our trainers offer the benefits of years of experience gained from previous or current positions as:
Law enforcement officers
Correction officers
Probation officers
Mental health providers
Healthcare providers
Emergency Medical Technicians (EMTs)
University faculty
Community leaders

We are an equal opportunity employer and are members in good standing of CIT International.

We provide Crisis Intervention Team (CIT) or de-escalation training in mental health crisis response plus a whole variety of other services and resources. Contact us at (612)801-8572 for additional information.

  • 98% of the people who have taken the Mental Health Crisis Response Institute Crisis Intervention Team (CIT) training or the De-escalation training report that it is "excellent" or "very good".

  • Many attendees write in the comment section of the evaluation form that it is the "best training I have ever had" and "everyone in my organization needs this training".

  • The use of unnecessary force, seclusion and restraints has been greatly reduced or eliminated in organizations that have used our training to train their staff in verbal and nonverbal de-escalation skills.

  • Organizations who have trained staff members in de-escalation skills also report:

    • much lower rates of staff and client injuries from crisis situations,

    • higher employee morale and client satisfaction resulting from a safer working environment,

    • less employee turnover.

  • People that have been in a mental health crisis in a health care, living, educational or correctional facility or in a community setting and have been treated appropriately and respectfully without the use of force and or restraints by the responder report

    • feeling safer,

    • having more trust in the responder and the organization,

    • feeling supported in their recovery.

  • When crisis situations are managed safely and appropriately liability issues drop which can be a large cost saving for organizations.

Click on the following Training, Resource or Service Listings for more detailed descriptions.


Mental Health Crisis Intervention Training for:

Educational Resources